Terms and Conditions

To use the neop.in website belonging to the Narmada Eco Organic Products, you have accepted the following terms and conditions given below. We may periodically have the right to add, delete, alter, or modify these terms and conditions while updating. 

Therefore, you are recommended to read carefully these terms and conditions every time you use the neop.in  website of "Narmada Eco Organic Products.” 

Color Discrepancy: 

We have made every effort to display the original color of our products that appear on the site without any filters. However, as the actual colors you see based on your monitor, we cannot guarantee that your monitor's display of a color will be accurate. 

Customer should be 18 Years of age and above:

The User certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian. 

Non-liability Clauses:

"Narmada Eco Organic Products" will not be responsible for any damage that occurred by users from the use of the services on neop.in. This without limitation, including loss of revenue or data resulting from delays, missed deliveries, non-deliveries, or service interruptions because of any act/omission of the vendor. This disclaimer of liability also applies to any injury or damages caused by any failure of performance, delay in operation or transmission, negligence, defect, deletion, communication line failure, error, omission, computer virus, interruption, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, or under any other cause of action. 

Order Fulfillment:

"Narmada Eco Organic Products" will take "Complete Responsibility" of your order if the order has been shipped to any city, where we used "Private Courier Companies." (e.g., Blue Dart, FedEx, Aramex, DTDC, DHL, etc.) that services your Pincode to ship your order.

 

Changes in Price and Stock Availability:

The prices and availability of products are subject to change without prior notice at the sole discretion of "Narmada Eco Organic Products.” 

Order Cancellations:

Request for cancellations of orders once placed on neop.in shall be encouraged if your order has not already been dispatched. 

Incorrect Pricing:

"Narmada Eco Organic Products" reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. It shall be regardless of whether the order has been confirmed and/or payment been received. The payment shall be refunded, and the User shall be informed of the same. 

Delayed Delivery:

If a non-delivery or late delivery occurs due to a mistake by the user (i.e., wrong or incomplete name or address or recipient not available). Any extra cost spent by "Narmada Eco Organic Products" for re-delivery shall be claimed from the User placing the order. 

Customer Information:

The User agrees to provide accurate, authentic, and correct information. "Narmada Eco Organic Products" reserves the right to confirm and validate the information and other details provided by the User. If any such User information is found not to be true wholly or partly, "Narmada Eco Organic Products" has the right in its sole discretion to reject the registration and debar the User from using the services of neop.in without prior intimation whatsoever. 

Third-party Fraud:

"Narmada Eco Organic Products" will not be responsible for any type or kind of credit card fraud. The liability to use a card fraudulently will be on the user, and the onus to 'prove otherwise' shall be exclusively on the user. The user must only use his/her card on the website. 

Exclusive Jurisdiction:

The applicable laws of India shall construe this agreement. The Courts at Rajpipla, Narmada shall have exclusive authority in any proceedings arising out of this agreement."

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FSSAI Lic. No.

    • No: 20720032000118